Need Answers? We’ve Got You.
Life moves fast on and off the water. Browse our FAQs or chat with our AI assistant for quick answers about orders, shipping, product care, sponsorships, and more. Can’t find the answers you need? Email orders@dirtymarshoutfitters.com
Products
Each product page includes a size chart with detailed measurements. For the best fit, compare these measurements to a shirt you already own and love. If you’re between sizes, choose based on your preferred fit, whether that’s slim, relaxed, or oversized.
Our tees are screen-printed on quality brands such as but not limited to Next Level Apparel and Comfort Colors. Our hats feature premium embroidery and patchwork on a variety of brands such as Richardson and Lost. Specific materials and styles may vary by product.
We do our best to restock your favorites as quickly as possible! However, some items are limited-run and may not return once they’re gone. Subscribe to our newsletter and follow us on social media to stay up to date on restocks, new drops, and daily announcements.
Shipping
Most orders go out within a few business days. During high-volume periods (holiday seasons, Black Friday, etc.) there may be delays — we’ll always try to keep you updated.
We ship to all 50 states and Canada. For shipping to other countries or U.S. territories, email orders@dirtymarshoutfitters.com with your location and let us know whether your order is retail or wholesale. Our team will be happy to help!
Shipping costs vary depending on your location, package size, and carrier. The final shipping price will be displayed at checkout before you complete your order.
If your package is lost or arrives damaged, please email orders@dirtymarshoutfitters.com with your order number, shipping details, and photos of any damage. Our team will work with the carrier to find the best resolution, including a replacement or refund when applicable.
Returns, Exchanges & Refunds
Returns are accepted within 30 days of receiving your order. Items must be unworn, unwashed, undamaged, and returned in their original packaging with tags attached. Qualifying returns are eligible for store credit or a refund to the original payment method. Cash refunds are not available.
Exchanges are accepted on applicable merchandise within 30 days of receiving your order. Items must be unworn, unwashed, undamaged, and returned in their original packaging with tags attached. Please email orders@dirtymarshoutfitters.com for more questions concerning exchanges and our team will be happy to help!
Log into your customer account, select “My Orders,” and click “Return Items.” Follow the steps to generate your return request through our self-return system. If you have not received a return approval within 3 days of submitting your request, please email orders@dirtymarshoutfiiters.com for assistance.
Customers are responsible for all return shipping costs unless the return is due to an error on our end. If you receive an incorrect or defective item, please contact orders@dirtymarshoutfitters.com, and our team will assist you with a replacement.
Orders & Payment
We process orders quickly to get your gear on the way. If your order has not shipped, please contact orders@dirtymarshoutfitters.com as soon as possible, and we will do our best to make the requested change. Once an order has shipped, it cannot be changed or canceled, you will need to submit a return or exchange request after receiving it.
We accept Visa, Mastercard, American Express, Discover, ShopPay, and PayPal at checkout.
Yes! If you’re a retail store or want to purchase in bulk, visit the Wholesale Page for more information, or email wholesale@dirtymarshoutfitters.com to discuss pricing, terms, and catalog options.
Brand Community & Legal
We love supporting our community and review each request individually. To request a donation, sponsorship for a club or event, or brand partnership, please send the details to promotions@dirtymarshoutfitters.com for consideration.
No. You may not use the Dirty Marsh Outfitters name, logo, graphics, or content without prior written permission. You may not reproduce or resell Dirty Marsh Outfitters-branded merchandise without an approved vendor or wholesale agreement. Unauthorized use or resale is strictly prohibited.
We are committed to protecting your privacy. Our website may collect and use personal information to process orders, provide customer service, prevent fraud, improve our website, and support marketing efforts. Information may be shared with trusted service providers or when required by law. Please review our full Privacy Policy for details about data collection, cookies, advertising, retention, and your privacy rights.
Contact us
For additional questions or assistance, contact us at:
Phone
(252) 369-7667
Monday through Friday: 9:00 AM to 5:00 PM Saturday: 9:00 AM to 3:00 PM
Order and Product Support
Wholesale and Retailer Inquiries
Marketing and Collaboration Inquiries
marketing@dirtymarshoutfitters.com
promotions@dirtymarshoutfitters.com
Order Returns Mailing Address
Dirty Marsh Outfitters LLC 127B Garnet Lane Jacksonville, NC 28546